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Transferring Files


Transferring files can be a pain, so madcap has contracted a service called WeTransfer to allow you to easily send files to us, up to 20GB each! View below for directions, and as always, reach out to us should you have any questions!

Getting Started

Visit our file transfer hub at This will redirect you to (what can we say, we like shorter URLS).

Uploading Process

You will be presented with the below screen, where you can drag and drop your files into the top section. Enter your email and then a message if you're feeling extra friendly. Then, click "Transfer".
File Transfer Step Two

Confirm Your Identity

If you have transferred files to us before - you are done! If this is the first time, once "Transfer" is clicked, you will be presented with a screen asking for an email confirmation code. Check your email (the message will be from It may be in your Spam folder). Enter the code on the website, and confirm. That's it! Your files are on their way to us.
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